Big Fish Restaurant Group eGifts

Need help with an eGift
you sent or received?

Tell us the email address you used to send or receive the eGift and we'll send you an email with a secure link to your details.

Did you mean

Why are we emailing this information?

For security reasons, we don't want to show your information to just anyone.

What kind of help can you get?

Help for cards you bought

  • Track an order
  • Resend an eGift
  • Check order status
  • View or print a receipt

Help for eGifts you got

  • View the list of eGifts you have received
  • Check card balance

Please contact customer support for more help.

Need more help?

Get help for a different email address or contact us at 877-796-0417.

Have a question? Check out our FAQs.

When will my recipient receive their eGift?

eGifts: Your eGift will be sent via email on the delivery date you choose, with rare exceptions for processing delays. For same-day delivery, most eGifts are sent within an hour of the purchase transaction. For future delivery, eGifts are sent on the morning of the scheduled delivery date.

Find the answers to many more common questions on our FAQ page.


The perfect gift for any occasion!

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